Code

Added sendmail multi-queue support (Canau), merged qmail support (Schmid)
authorSubhendu Ghosh <sghosh@users.sourceforge.net>
Sun, 13 Apr 2003 04:23:56 +0000 (04:23 +0000)
committerSubhendu Ghosh <sghosh@users.sourceforge.net>
Sun, 13 Apr 2003 04:23:56 +0000 (04:23 +0000)
git-svn-id: https://nagiosplug.svn.sourceforge.net/svnroot/nagiosplug/nagiosplug/trunk@490 f882894a-f735-0410-b71e-b25c423dba1c

plugins-scripts/check_mailq.pl

index 901209b8ea50ad2e262b049c91477caa213ca5db..23bc521fa31732536e4f382681fc0b7aac434c0e 100755 (executable)
@@ -4,6 +4,8 @@
 #   transmittal.  
 #
 # Initial version support sendmail's mailq command
+#  Support for mutiple sendmail queues (Carlos Canau)
+#  Support for qmail (Benjamin Schmid)
 
 # License Information:
 # This program is free software; you can redistribute it and/or modify
 use POSIX;
 use strict;
 use Getopt::Long;
-use vars qw($opt_V $opt_h $opt_v $verbose $PROGNAME $opt_w $opt_c $opt_t $status $state $msg $msg_q );
+use vars qw($opt_V $opt_h $opt_v $verbose $PROGNAME $opt_w $opt_c $opt_t
+                                       $opt_M $mailq $status $state $msg $msg_q $msg_p $opt_W $opt_C $mailq @lines
+                                       %srcdomains %dstdomains);
 use lib  utils.pm;
 use utils qw(%ERRORS &print_revision &support &usage );
 
-#my $MAILQ = "/usr/bin/mailq";   # need to migrate support to utils.pm and autoconf
-
 
 sub print_help ();
 sub print_usage ();
@@ -40,6 +42,10 @@ $ENV{'PATH'}='';
 $ENV{'BASH_ENV'}=''; 
 $ENV{'ENV'}='';
 $PROGNAME = "check_mailq";
+$mailq = 'sendmail';   # default
+$msg_q = 0 ;
+$msg_p = 0 ;
+$state = $ERRORS{'UNKNOWN'};
 
 Getopt::Long::Configure('bundling');
 $status = process_arguments();
@@ -54,60 +60,329 @@ $SIG{'ALRM'} = sub {
 };
 alarm($opt_t);
 
-## open mailq 
-if ( defined $utils::PATH_TO_MAILQ && -x $utils::PATH_TO_MAILQ ) {
-       if (! open (MAILQ, "$utils::PATH_TO_MAILQ | " ) ) {
-               print "ERROR: could not open $utils::PATH_TO_MAILQ \n";
+# switch based on MTA
+
+if ($mailq eq "sendmail") {
+
+       ## open mailq 
+       if ( defined $utils::PATH_TO_MAILQ && -x $utils::PATH_TO_MAILQ ) {
+               if (! open (MAILQ, "$utils::PATH_TO_MAILQ | " ) ) {
+                       print "ERROR: could not open $utils::PATH_TO_MAILQ \n";
+                       exit $ERRORS{'UNKNOWN'};
+               }
+       }elsif( defined $utils::PATH_TO_MAILQ){
+               unless (-x $utils::PATH_TO_MAILQ) {
+                       print "ERROR: $utils::PATH_TO_MAILQ is not executable by (uid $>:gid($)))\n";
+                       exit $ERRORS{'UNKNOWN'};
+               }
+       } else {
+               print "ERROR: \$utils::PATH_TO_MAILQ is not defined\n";
                exit $ERRORS{'UNKNOWN'};
        }
-}else{
-       print "ERROR: Could not find mailq executable!\n";
-       exit $ERRORS{'UNKNOWN'};
-}
+#  single queue empty
+##/var/spool/mqueue is empty
+#  single queue: 1
+##                /var/spool/mqueue (1 request)
+##----Q-ID---- --Size-- -----Q-Time----- ------------Sender/Recipient------------
+##h32E30p01763     2782 Wed Apr  2 15:03 <silvaATkpnqwest.pt>
+##      8BITMIME
+##                                       <silvaATeunet.pt>
 
-# only first line is relevant in this iteration.
-while (<MAILQ>) {
-       if (/mqueue/) {
-               print "$utils::PATH_TO_MAILQ = $_ "if $verbose ;
-               if (/empty/ ) {
-                       $msg = "OK: mailq is empty";
-                       $msg_q = 0;
-                       $state = $ERRORS{'OK'};
-               }elsif ( /(\d+)/ ) {
-                       $msg_q = $1 ;
+#  multi queue empty
+##/var/spool/mqueue/q0/df is empty
+##/var/spool/mqueue/q1/df is empty
+##/var/spool/mqueue/q2/df is empty
+##/var/spool/mqueue/q3/df is empty
+##/var/spool/mqueue/q4/df is empty
+##/var/spool/mqueue/q5/df is empty
+##/var/spool/mqueue/q6/df is empty
+##/var/spool/mqueue/q7/df is empty
+##/var/spool/mqueue/q8/df is empty
+##/var/spool/mqueue/q9/df is empty
+##/var/spool/mqueue/qA/df is empty
+##/var/spool/mqueue/qB/df is empty
+##/var/spool/mqueue/qC/df is empty
+##/var/spool/mqueue/qD/df is empty
+##/var/spool/mqueue/qE/df is empty
+##/var/spool/mqueue/qF/df is empty
+##                Total Requests: 0
+#  multi queue: 1
+##/var/spool/mqueue/q0/df is empty
+##/var/spool/mqueue/q1/df is empty
+##/var/spool/mqueue/q2/df is empty
+##                /var/spool/mqueue/q3/df (1 request)
+##----Q-ID---- --Size-- -----Q-Time----- ------------Sender/Recipient------------
+##h32De2f23534*      48 Wed Apr  2 14:40 nocol
+##                                       nouserATEUnet.pt
+##                                       canau
+##/var/spool/mqueue/q4/df is empty
+##/var/spool/mqueue/q5/df is empty
+##/var/spool/mqueue/q6/df is empty
+##/var/spool/mqueue/q7/df is empty
+##/var/spool/mqueue/q8/df is empty
+##/var/spool/mqueue/q9/df is empty
+##/var/spool/mqueue/qA/df is empty
+##/var/spool/mqueue/qB/df is empty
+##/var/spool/mqueue/qC/df is empty
+##/var/spool/mqueue/qD/df is empty
+##/var/spool/mqueue/qE/df is empty
+##/var/spool/mqueue/qF/df is empty
+##                Total Requests: 1
 
-                       print "msg_q = $msg_q warn=$opt_w crit=$opt_c\n" if $verbose;
-
-                       if ($msg_q < $opt_w) {
-                               $msg = "OK: mailq ($msg_q) is below threshold ($opt_w/$opt_c)";
-                               $state = $ERRORS{'OK'};
-                       }elsif ($msg_q >= $opt_w  && $msg_q < $opt_c) {
-                               $msg = "WARNING: mailq is $msg_q (threshold w = $opt_w)";
-                               $state = $ERRORS{'WARNING'};
-                       }else {
-                               $msg = "CRITICAL: mailq is $msg_q (threshold c = $opt_c)";
-                               $state = $ERRORS{'CRITICAL'};
+       
+       while (<MAILQ>) {
+       
+               # match email addr on queue listing
+               if ( (/<.*@.*\.(\w+\.\w+)>/) || (/<.*@(\w+\.\w+)>/) ) {
+                       my $domain = $1;
+                       if (/^\w+/) {
+                       print "$utils::PATH_TO_MAILQ = srcdomain = $domain \n" if $verbose ;
+                   $srcdomains{$domain} ++;
                        }
-                       
+                       next;
+               }
+       
+               #
+               # ...
+               # sendmail considers a message with more than one destiny, say N, to the same MX 
+               # to have N messages in queue.
+               # we will only consider one in this code
+               if (( /\s\(reply:\sread\serror\sfrom\s.*\.(\w+\.\w+)\.$/ ) || ( /\s\(reply:\sread\serror\sfrom\s(\w+\.\w+)\.$/ ) ||
+                       ( /\s\(timeout\swriting\smessage\sto\s.*\.(\w+\.\w+)\.:/ ) || ( /\s\(timeout\swriting\smessage\sto\s(\w+\.\w+)\.:/ ) ||
+                       ( /\s\(host\smap:\slookup\s\(.*\.(\w+\.\w+)\):/ ) || ( /\s\(host\smap:\slookup\s\((\w+\.\w+)\):/ ) || 
+                       ( /\s\(Deferred:\s.*\s.*\.(\w+\.\w+)\.\)/ ) || ( /\s\(Deferred:\s.*\s(\w+\.\w+)\.\)/ ) ) {
+       
+                       print "$utils::PATH_TO_MAILQ = dstdomain = $1 \n" if $verbose ;
+                       $dstdomains{$1} ++;
+               }
+       
+               if (/\s+\(I\/O\serror\)/) {
+                       print "$utils::PATH_TO_MAILQ = dstdomain = UNKNOWN \n" if $verbose ;
+                       $dstdomains{'UNKNOWN'} ++;
                }
 
-               last;
+               # Finally look at the overall queue length
+               #
+               if (/mqueue/) {
+                       print "$utils::PATH_TO_MAILQ = $_ "if $verbose ;
+                       if (/ \((\d+) request/) {
+               #
+                   # single queue: first line
+                   # multi queue: one for each queue. overwrite on multi queue below
+                 $msg_q = $1 ;
+                       }
+               } elsif (/^\s+Total\sRequests:\s(\d+)$/) {
+                       print "$utils::PATH_TO_MAILQ = $_ \n" if $verbose ;
+                       #
+                       # multi queue: last line
+                       $msg_q = $1 ;
+               }
+       
        }
        
-}
 
-close (MAILQ); 
-# declare an error if we also get a non-zero return code from mailq
-# unless already set to critical
-if ( $? ) {
-       print "stderr = $? : $! \n" if $verbose;
-       $state = $state == $ERRORS{"CRITICAL"} ? $ERRORS{"CRITICAL"} : $ERRORS{"UNKNOWN"}  ;
-       print "MAILQ error: $!\n" if $verbose;
-}
-## close mailq
+       ## close mailq
+
+       close (MAILQ); 
+       # declare an error if we also get a non-zero return code from mailq
+       # unless already set to critical
+       if ( $? ) {
+               $state = $state == $ERRORS{"CRITICAL"} ? $ERRORS{"CRITICAL"} : $ERRORS{"WARNING"}  ;
+               print "STDERR $?: $!\n" if $verbose;
+               $msg = "$state: (stderr)\n";
+       }
+
+       ## shut off the alarm
+       alarm(0);
+
+
+
+       ## now check the queue length(s)
+
+       if ($msg_q == 0) {
+               $msg = "OK: mailq is empty";
+               $state = $ERRORS{'OK'};
+       } else {
+               print "msg_q = $msg_q warn=$opt_w crit=$opt_c\n" if $verbose;
+       
+               # overall queue length
+               if ($msg_q < $opt_w) {
+                       $msg = "OK: mailq ($msg_q) is below threshold ($opt_w/$opt_c)";
+                       $state = $ERRORS{'OK'};
+               }elsif ($msg_q >= $opt_w  && $msg_q < $opt_c) {
+                       $msg = "WARNING: mailq is $msg_q (threshold w = $opt_w)";
+                       $state = $ERRORS{'WARNING'};
+               }else {
+                       $msg = "CRITICAL: mailq is $msg_q (threshold c = $opt_c)";
+                       $state = $ERRORS{'CRITICAL'};
+               }
+
+               # check for domain specific queue lengths if requested
+               if (defined $opt_W) {
+               
+                       # Apply threshold to queue lengths FROM domain
+                       my @srckeys = sort { $srcdomains{$b} <=> $srcdomains{$a} } keys %srcdomains;
+         my $srcmaxkey = $srckeys[0];
+       print "src max is $srcmaxkey with $srcdomains{$srcmaxkey} messages\n" if $verbose;
+               
+                       if ($srcdomains{$srcmaxkey} >= $opt_W && $srcdomains{$srcmaxkey} < $opt_C) {
+                               if ($state == $ERRORS{'OK'}) {
+                                       $msg = "WARNING: $srcdomains{$srcmaxkey} messages in queue FROM $srcmaxkey (threshold W = $opt_W)";
+                                       $state = $ERRORS{'WARNING'};
+                               } elsif (($state == $ERRORS{'WARNING'}) || ($state == $ERRORS{'CRITICAL'})){
+                       $msg .= " -and- $srcdomains{$srcmaxkey} messages in queue FROM $srcmaxkey (threshold W = $opt_W)";
+                               } else {
+                                       $msg = "WARNING: $srcdomains{$srcmaxkey} messages in queue FROM $srcmaxkey (threshold W = $opt_W)";
+                                       $state = $ERRORS{'WARNING'};
+                               }
+         } elsif ($srcdomains{$srcmaxkey} >= $opt_C) {
+                               if ($state == $ERRORS{'OK'}) {
+                                       $msg = "CRITICAL: $srcdomains{$srcmaxkey} messages in queue FROM $srcmaxkey (threshold C = $opt_C)";
+                                       $state = $ERRORS{'CRITICAL'};
+                               } elsif ($state == $ERRORS{'WARNING'}) {
+                                       $msg = "CRITICAL: $srcdomains{$srcmaxkey} messages in queue FROM $srcmaxkey (threshold C = $opt_C) -and- " . $msg;
+                                       $msg =~ s/WARNING: //;
+                               } elsif ($state == $ERRORS{'CRITICAL'}) {
+                                       $msg .= " -and- $srcdomains{$srcmaxkey} messages in queue FROM $srcmaxkey (threshold W = $opt_W)";
+                               } else {
+                                       $msg = "CRITICAL: $srcdomains{$srcmaxkey} messages in queue FROM $srcmaxkey (threshold W = $opt_W)";
+                                       $state = $ERRORS{'CRITICAL'};
+                               }
+           } else {
+                               if ($srcdomains{$srcmaxkey} > 0) {
+                                       $msg .= " $srcdomains{$srcmaxkey} msgs. FROM $srcmaxkey is below threshold ($opt_W/$opt_C)";
+                               }
+                       }
+
+                       # Apply threshold to queue lengths TO domain
+                       my @dstkeys = sort { $dstdomains{$b} <=> $dstdomains{$a} } keys %dstdomains;
+           my $dstmaxkey = $dstkeys[0];
+         print "dst max is $dstmaxkey with $dstdomains{$dstmaxkey} messages\n" if $verbose;
+               
+                       if ($dstdomains{$dstmaxkey} >= $opt_W && $dstdomains{$dstmaxkey} < $opt_C) {
+                               if ($state == $ERRORS{'OK'}) {
+                                       $msg = "WARNING: $dstdomains{$dstmaxkey} messages in queue TO $dstmaxkey (threshold W = $opt_W)";
+                                       $state = $ERRORS{'WARNING'};
+                               } elsif (($state == $ERRORS{'WARNING'}) || ($state == $ERRORS{'CRITICAL'})){
+                                       $msg .= " -and- $dstdomains{$dstmaxkey} messages in queue TO $dstmaxkey (threshold W = $opt_W)";
+                               } else {
+                                       $msg = "WARNING: $dstdomains{$dstmaxkey} messages in queue TO $dstmaxkey (threshold W = $opt_W)";
+                                       $state = $ERRORS{'WARNING'};
+                               }
+                       } elsif ($dstdomains{$dstmaxkey} >= $opt_C) {
+                               if ($state == $ERRORS{'OK'}) {
+                                       $msg = "CRITICAL: $dstdomains{$dstmaxkey} messages in queue TO $dstmaxkey (threshold C = $opt_C)";
+                                       $state = $ERRORS{'CRITICAL'};
+                               } elsif ($state == $ERRORS{'WARNING'}) {
+                                       $msg = "CRITICAL: $dstdomains{$dstmaxkey} messages in queue TO $dstmaxkey (threshold C = $opt_C) -and- " . $msg;
+                                       $msg =~ s/WARNING: //;
+                               } elsif ($state == $ERRORS{'CRITICAL'}) {
+                                       $msg .= " -and- $dstdomains{$dstmaxkey} messages in queue TO $dstmaxkey (threshold W = $opt_W)";
+                               } else {
+                                       $msg = "CRITICAL: $dstdomains{$dstmaxkey} messages in queue TO $dstmaxkey (threshold W = $opt_W)";
+                                       $state = $ERRORS{'CRITICAL'};
+                               }
+                       } else {
+                               if ($dstdomains{$dstmaxkey} > 0) {
+                                       $msg .= " $dstdomains{$dstmaxkey} msgs. TO $dstmaxkey is below threshold ($opt_W/$opt_C)";
+                               }
+                       }
+
+               } # End of queue length thresholds
+
+       }
+
+} # end of ($mailq eq "sendmail")
+elsif ( $mailq eq "qmail" ) {
+
+       # open qmail-qstat 
+       if ( defined $utils::PATH_TO_QMAIL_QSTAT && -x $utils::PATH_TO_QMAIL_QSTAT ) {
+               if (! open (MAILQ, "$utils::PATH_TO_QMAIL_QSTAT | " ) ) {
+                       print "ERROR: could not open $utils::PATH_TO_QMAIL_QSTAT \n";
+                       exit $ERRORS{'UNKNOWN'};
+               }
+       }elsif( defined $utils::PATH_TO_QMAIL_QSTAT){
+               unless (-x $utils::PATH_TO_QMAIL_QSTAT) {
+                       print "ERROR: $utils::PATH_TO_QMAIL_QSTAT is not executable by (uid $>:gid($)))\n";
+                       exit $ERRORS{'UNKNOWN'};
+               }
+       } else {
+               print "ERROR: \$utils::PATH_TO_QMAIL_QSTAT is not defined\n";
+               exit $ERRORS{'UNKNOWN'};
+       }
+
+       @lines = <MAILQ>;
+
+       # close qmail-qstat
+       close MAILQ;
+       # declare an error if we also get a non-zero return code from mailq
+       # unless already set to critical
+       if ( $? ) {
+               $state = $state == $ERRORS{"CRITICAL"} ? $ERRORS{"CRITICAL"} : $ERRORS{"WARNING"}  ;
+               print "STDERR $?: $!\n" if $verbose;
+               $msg = "$state: (stderr)\n";
+       }
+
+       ## shut off the alarm
+       alarm(0);
+
+       # check queue length
+       if ($lines[0]=~/^messages in queue: (\d+)/) {
+               $msg_q = $1 ;
+       }else{
+               print "Couldn't match $utils::PATH_TO_QMAIL_QSTAT output\n";
+               exit   $ERRORS{'UNKNOWN'};
+       }
+
+       # check messages not processed
+       if ($lines[1]=~/^messages in queue but not yet preprocessed: (\d+)/) {
+               my $msg_p = $1;
+       }else{
+               print "Couldn't match $utils::PATH_TO_QMAIL_QSTAT output\n";
+               exit  $ERRORS{'UNKNOWN'};
+       }
+
+
+       # check queue length(s)
+       if ($msg_q == 0){
+               $msg = "OK: qmail-qstat reports queue is empty";
+               $state = $ERRORS{'OK'};
+       } else {
+               print "msg_q = $msg_q warn=$opt_w crit=$opt_c\n" if $verbose;
+               
+               # overall queue length
+               if ($msg_q < $opt_w) {
+                       $msg = "OK: mailq ($msg_q) is below threshold ($opt_w/$opt_c)";
+                       $state = $ERRORS{'OK'};
+               }elsif ($msg_q >= $opt_w  && $msg_q < $opt_c) {
+                       $msg = "WARNING: mailq is $msg_q (threshold w = $opt_w)";
+                       $state = $ERRORS{'WARNING'};
+               }else {
+                       $msg = "CRITICAL: mailq is $msg_q (threshold c = $opt_c)";
+                       $state = $ERRORS{'CRITICAL'};
+               }
+
+               # check messages not yet preprocessed (only compare is $opt_W and $opt_C
+               # are defined)
+               
+               if (defined $opt_W) {
+                       $msg .= "[Preprocessed = $msg_p]";
+                       if ($msg_p >= $opt_W && $msg_p < $opt_C ) {
+                               $state = $state == $ERRORS{"CRITICAL"} ? $ERRORS{"CRITICAL"} : $ERRORS{"WARNING"}  ;
+                       }elsif ($msg_p >= $opt_C ) {
+                               $state = $ERRORS{"CRITICAL"} ;
+                       }
+               }
+       }                               
+               
+
+
+} # end of ($mailq eq "qmail")
+
+
 
 # Perfdata support
-print "$msg | mailq = $msg_q\n";
+print "$msg |mailq=$msg_q\n";
 exit $state;
 
 
@@ -120,8 +395,11 @@ sub process_arguments(){
                ("V"   => \$opt_V, "version"    => \$opt_V,
                 "v"   => \$opt_v, "verbose"    => \$opt_v,
                 "h"   => \$opt_h, "help"               => \$opt_h,
+                "M:s" => \$opt_M, "mailserver:s" => \$opt_M, # mailserver (default     sendmail)
                 "w=i" => \$opt_w, "warning=i"  => \$opt_w,   # warning if above this number
                 "c=i" => \$opt_c, "critical=i" => \$opt_c,       # critical if above this number
+                "W=i" => \$opt_W, "Warning=i"  => \$opt_W,   # warning if above this number
+                "C=i" => \$opt_C, "Critical=i" => \$opt_C,       # critical if above this number
                 "t=i" => \$opt_t, "timeout=i"  => \$opt_t 
                 );
 
@@ -149,31 +427,65 @@ sub process_arguments(){
        }
 
        if ( $opt_w >= $opt_c) {
-               print "Warning cannot be greater than Critical!\n";
+               print "Warning (-w) cannot be greater than Critical (-c)!\n";
+               exit $ERRORS{'UNKNOWN'};
+       }
+
+       if (defined $opt_W && ! defined !$opt_C) {
+               print "Need -C if using -W\n";
                exit $ERRORS{'UNKNOWN'};
+       }elsif(defined $opt_W && defined $opt_C) {
+               if ($opt_W >= $opt_C) {
+                       print "Warning (-W) cannot be greater than Critical (-C)!\n";
+                       exit $ERRORS{'UNKNOWN'};
+               }
        }
 
+       if (defined $opt_M) {
+               if ($opt_M =~ /sendmail/ || $opt_M =~ /qmail/ ) {
+                       $mailq = $opt_M ;
+               }elsif( $opt_M eq ''){
+                       $mailq = 'sendmail';
+               }else{
+                       print "-M: $opt_M is not supported\n";
+                       exit $ERRORS{'UNKNOWN'};
+               }
+       }else{
+               $mailq = 'sendmail' ;
+       }
+               
        return $ERRORS{'OK'};
 }
 
 sub print_usage () {
-       print "Usage: $PROGNAME [-w <warn>] [-c <crit>] [-t <timeout>] [-v verbose]\n";
+       print "Usage: $PROGNAME [-w <warn>] [-c <crit>] [-W <warn>] [-C <crit>] [-M <MTA>] [-t <timeout>] [-v verbose]\n";
 }
 
 sub print_help () {
        print_revision($PROGNAME,'$Revision$');
-       print "Copyright (c) 2002 Subhendu Ghosh\n";
+       print "Copyright (c) 2002 Subhendu Ghosh/Carlos Canau/Benjamin Schmid\n";
        print "\n";
        print_usage();
        print "\n";
-       print "   Checks the number of messages in the mail queue\n";
+       print "   Checks the number of messages in the mail queue (supports multiple sendmail queues, qmail)\n";
        print "   Feedback/patches to support non-sendmail mailqueue welcome\n\n";
        print "-w (--warning)   = Min. number of messages in queue to generate warning\n";
        print "-c (--critical)  = Min. number of messages in queu to generate critical alert ( w < c )\n";
+       print "-W (--Warning)   = Min. number of messages for same domain in queue to generate warning\n";
+       print "-C (--Critical)  = Min. number of messages for same domain in queue to generate critical alert ( W < C )\n";
        print "-t (--timeout)   = Plugin timeout in seconds (default = $utils::TIMEOUT)\n";
+       print "-M (--mailserver) = [ sendmail | qmail ] (default = sendmail)\n";
        print "-h (--help)\n";
        print "-V (--version)\n";
-       print "-v (--verbose)   = deebugging output\n";
+       print "-v (--verbose)   = debugging output\n";
+       print "\n\n";
+       print "Note: -w and -c are required arguments.  -W and -C are optional.\n";
+       print " -W and -C are applied to domains listed on the queues - both FROM and TO. (sendmail)\n";
+       print " -W and -C are applied message not yet preproccessed. (qmail)\n";
+       print " This plugin uses the system mailq command (sendmail) or qmail-stat (qmail)\n";
+       print " to look at the queues. Mailq can usually only be accessed by root or \n";
+       print " a TrustedUser. You will have to set appropriate permissions for the plugin to work.\n";
+       print "";
        print "\n\n";
        support();
 }