doc refinement

git-svn-id: http://svn.roundup-tracker.org/svnroot/roundup/trunk@1340 57a73879-2fb5-44c3-a270-3262357dd7e2

diff --git a/doc/user_guide.txt b/doc/user_guide.txt
index f6b64e9b4cdbf3b89877f7d0d065db86df444ee3..3149d25822ccd100d4a895f68dbcb875037e7526 100644 (file)
--- a/doc/user_guide.txt
+++ b/doc/user_guide.txt
@@ -2,7 +2,7 @@
 User Guide
 ==========
 
-:Version: $Revision: 1.9 $
+:Version: $Revision: 1.10 $
 
 .. contents::
 
@@ -198,6 +198,20 @@ In all cases, the message relates to issue 2. The ``Re:`` prefix is stripped
 off.
 
 
+Automatic Properties
+~~~~~~~~~~~~~~~~~~~~
+
+**status of new issues**
+ When a new message is received that is not identified as being related to an
+ existing issue, it creates a new issue. The status of the new issue is
+ defaulted to "unread".
+
+**reopening of resolved issues**
+ When a message is is received for a resolved issue, the issue status is
+ automatically reset to "chatting" to indicate new information has been
+ received.
+
+
 E-Mail Message Content
 ----------------------